We Are EkuepAnd we are the answer to United Arab Emirates
growing Restaurant Industry.
Ekuep is the largest online restaurant/cafe equipment supplier in the GCC region. With professional high-quality products, competitive pricing, abundant stock, fast delivery, and exceptional service. Ekuep has grown rapidly in the region as one of the most trusted brands to meet the growing demand of restaurants, cafes, and hotels in Saudi Arabia, UAE, Bahrain, Oman and Kuwait. As a proud Saudi company, our aim is to serve our country by playing a role in enriching economic diversity.
Why Choose Ekuep?
Ekeup delivers some fantastic features.
Once your order is placed, we'll process it immediately and ship it as soon as possible.
Lowest Price Promise
We stand by our commitment to affordable pricing. If you ﬁnd the same product for less elsewhere, we’ll match the price.
Don’t associate our fair pricing with less than superior equipment. Our products come from some of the top names in the industry, built with integrity and designed with efﬁciency in mind.
We don’t believe in throwing ﬂuff out into the world. We provide our customers with written guides and in-depth videos about our products so they can be 100% informed.
12/5 Customer Support
We offer full-circle support to all our customers. Whether they need help deciding on a product, having an appliance installed, or conducting a maintenance check, one of our team members is always standing by. We don’t have a sales team. We only have a team of experts.
Unlike showrooms or competing websites, we always have a customer’s chosen product in our warehouse. An empty kitchen can be stocked and operational in a matter of days.
We pride ourselves on our impeccable service. If a customer isn’t happy, we’re not happy. We always work towards full satisfaction. We’re also a full-service company. We partnered with the largest service network in the region, gaining access to almost 100 technicians that cover all of United Arab Emirates. We also have the capability to custom manufacture some of our products.
We wouldn’t be here without our customers. We thrive from feedback and use it as an opportunity to grow and enhance our service style.
“We have Ekuep and Ekuep is following up very well…
The Blendtec that Equep provided is so easy to clean.
It’s like it’s magic when you’re pouring that juice.”
“We’ve done our research and we came to a conclusion
that this is the machine that ﬁts our requirements in
terms of quality, in terms of looks, in terms of space. All
in all, it was just the right choice. I would do it again...
Cup & Couch
“The customer service offered to me was exceptional.
Plus the quality products were delivered.”
At Ekeup, we have a growth mindset. Here are some
achievements we’ve secured along the way.
We won the B2B Ecommerce Website of the Year Award at the 2017 Seamless Middle East Tech Awards.
We are the ﬁrst online commercial equipment store in United Arab Emirates and have continued to grow and reinvent our inventory to meet customer demand.
We’ve been asked to speak at several conferences, showcasing our authority in the ﬁeld and our willingness to spread the love in the food and beverage industry.
We launched our spare parts branch, ensuring that customers always have fast and direct access to replacement parts.https://www.ekuep.com/en/parts/
We launched a rental division that allows customers to rent equipment when they participate in events, shows, exhibitions, or anywhere that requires professional equipment on the go.https://rent.ekuep.com/
We launched our online coffee experience , Qavashop.com, which provides coffee beans, brewing equipment, and advice for domestic shoppers.http://qavashop.com/
Why did we build a company like Ekuep?
Food is symbolic of love when words are inadequate. As they say, “One cannot think well, love well, sleep well if one has not dined well”. We wanted to take this to a whole new level at ekuep.
Founded in 2015 with a vision of providing high-quality commercial equipment for restaurants, cafes, bakeries, or any other food service venture that operates out of a food truck, a rented space, or a large custom kitchen, Ekuep is on a mission to empower anyone who dreams of starting a business, thus enabling them to be on the same level as the larger competition making the world a better place one restaurant at a time.
We believe in creating a world where restaurants and cafes are flavourful, unique, memorable and authentic. And we believe the most effective way to do that, is by empowering business owners and entrepreneurs through the medium of Food Service, to truly share this currency of love at scale. We think this is where we can make the most meaningful impact as an organization and play our part in diversifying the economy of our beloved country.
We aim to be enablers for anyone and everyone, helping them succeed in their restaurants and cafe businesses without any bias. And thus finally making the world a better place one food service venture at a time.
We look forward to connecting with you.