We Are Ekuep

And we are the answer to Saudi Arabia’s

growing Restaurant Industry.

With professional products, fair pricing, abundant stock, fast delivery, and impeccable service, Ekuep is the brand that restaurants, bakeries, cafes, juice bar, and more turn to when they want to equip their kitchens with only the best equipment.

Why Choose Ekuep?

We wouldn’t be here without our customers. We thrive from feedback and use it as an opportunity to grow and enhance our service style.

Ekeup deliver some fantastic features.

Fast Shipping

Once your order is placed, you’ll have your product within 72 hours. We ship same-day and we guarantee promptness.

24/7 Customer Support

We offer full-circle support to all our customers. Whether they need help deciding on a product, having an appliance installed, or conducting a maintenance check, one of our team members is always standing by. We don’t have a sales team. We only have a team of experts.

Lowest Price Promise

We stand by our commitment to affordable pricing. If you find the same product for less elsewhere, we’ll match the price.

Fully Stocked

Unlike showrooms or competing websites, we always have a customer’s chosen product in our warehouse. An empty kitchen can be stocked and operational in a matter of days.

Quality Equipment

Don’t associate our fair pricing with less than superior equipment. Our products come from some of the top names in the industry, built with integrity and designed with efficiency in mind.

Superior Service

We pride ourselves on our impeccable service. If a customer isn’t happy, we’re not happy. We always work towards full satisfaction. We’re also a full-service company. We partnered with the largest service network in the region, gaining access to almost 100 technicians that cover all of Saudi Arabia. We also have the capability to custom manufacture some of our products.

Informative Content

We don’t believe in throwing fluff out into the world. We provide our customers with written guides and in-depth videos about our products so they can be 100% informed.

Ekuep is always looking to join with top brands.

We want to provide their customers with abundant options and guidance throughout their shopping experience. If you’re a vendor looking for a partner who will showcase your items and place them in businesses who will rave about their performance, Ekuep is your ideal match.

Customers Reviews

We wouldn’t be here without our customers. We thrive from feedback and use it as an opportunity to grow and enhance our service style.

“We have Ekuep and Ekuep is following up very well… The Blendtec that Equep provided is so easy to clean. It’s like it’s magic when you’re pouring that juice.”

Jeddah,

Juice Master

“We’ve done our research and we came to a conclusion that this is the machine that fits our requirements in terms of quality, in terms of looks, in terms of space. All in all, it was just the right choice. I would do it again... and again.”

Jeddah,

Juice Master

“The customer service offered to me was exceptional. Plus the quality products were delivered.”

Jeddah,

Juice Master

Our Superb Busines Statistic

125000+

Orders Shipped

258

Registered Restaurants

567+

Registered Brands

06

Vendor Awards

Our Achievements

At Ekeup, we have a growth mindset. Here are some achievements we’ve secured along the way. 

We’ve humbly accepted six separate vendor awards for superior service, including:

  • Seamless Best B2B Website 2016
  • Seamless Best B2B Website 2017 (Award pictures)
  • Recognition from Vendors (Greenfield, Merrychef, Hupfer, Bunn, Pitco)
  • Hosted Events (?)
We won the B2B Ecommerce Website of the Year Award at the 2017 Seamless Middle East Tech Awards.

We are the first online commercial equipment store in Saudi Arabia and have continued to grow and reinvent our inventory to meet customer demand.

We launched our online coffee experience, Qavashop.com, which provides coffee beans, brewing equipment, and advice for domestic shoppers.

We launched ourspare parts branch, ensuring that customers always have fast and direct access to replacement parts.

We’ve been asked to speak at several conferences, showcasing our authority in the field and our willingness to spread the love in the food and beverage industry.

We are currently developing a plan to launch a rental division that will allow customers to rent equipment when they participate in events, shows, exhibitions, or anywhere that requires professional equipment on the go. 

Our Customers

We’re honored to work with many world famous amazing brands and supportive partners. 

Our Team

It’s almost impossible to put into words just how amazing our team is. We have experts in every department, dozens of tech specialists in the field waiting to assist our customers, and a technology department that eats, sleeps, and breathes new developments. Our team knows their individual responsibilities but still works together to ensure every customer has a seamless experience.

Our team is full of passion, dedication, and grit. We love what we do, and we aim to excel in every department. When we work with new brands, we do so one-on-one so that we can learn their product and showcase it properly to customers. We believe that we’re in complete control over the experience we provide for our customers and brands and our commitment to excellence is evident on every level.

Category Managers

When customers are looking for a specific product, they’ll be able to reach out to an expert for guidance. We have Category Managers for every category we sell. For example, cafes in need of a new espresso machine will work with the head of our coffee department while those in need of a new ice machine will work with the head of our ice making department. This ensures that all questions are answered and customers are working with true professionals

Customer Support Team

Our Customer Support Team is available 24/7 to help customers, whether it be with a product question, sales inquiry, or a maintenance concern. Our Customer Support Team can guide them towards the correct answer and have them feeling confident again.

Service Team

We’ve paired up with the largest service team in the country. We understand that when equipment breaks down, money is instantly flying out the window and it needs to be attended to immediately. A quick call to our Service Team can have you up and running in a matter of hours in some cases

Content Development Team

Customer growth is our top priority. Our equipment should make life in the kitchen easier and more productive. This is why we only carry products with high efficiency scores and consistently provide training for our customers so that they always get the most out of their investment.

Contact Us

We look forward to connecting with you.

Get in Touch

URL

uae.ekuep.com

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